企業理念:
誠實守信、技術專業、不斷創新、品質優質、服務捷優!
經營理念:
人無我有,人有我優,人優我特,人特我精,追求卓越!
團隊精神:
精誠團結,目標同向;共同學習,提升進??;默契信任,互敬互愛!
人才理念:
以德為本,德才兼備,尚賢用能,績效為先,適其位,盡其能!
安全理念:
生命無價,安全為天!
生命對于每個人只有一次,必須尊重生命、珍愛生命。安全第一,預防為主;安全是生產經營的本質需要和必然要求,只有在職工的人身安全得到切實保證、設備設施正常運行得以保障的情況下,企業才能持續、健康、和諧地發展!
售后服務承諾:
服務宗旨:快速、果斷、準確、周到、徹底
服務目標:服務質量贏得用戶滿意
服務效率:隨叫隨到、高效快捷
服務原則:工程在保修期內我方將免費維修屬質量原因造成的損壞,保修期外的損壞,提供的材料只收成本費,由需方人為因素造成的損壞,供方維修或提供的材料均按成本價計。
免費服務:在保修期外我公司技術人員每年不少于三次回訪調查用戶使用情況。
售后服務措施:
為保證“快捷、誠信、品牌、專業”的服務,真正貫徹到位,我們采取了一系列措施:
1、處理售后工作,隨時響應顧客的售后需求。確保雷厲風行,不拖泥帶水。 保證專業服務至上!
2、對員工專業培訓,使每一項工程的售后服務達到,不找借口,不講條件,高效率的完成服務,踏踏實實為用戶解決問題。
corporate philosophy:
Honest and trustworthy, technical expertise, innovation, quality, excellent service, Czech Republic!
Business philosophy:
I have no people, I have gifted, gifted people I am special, special people I am fine, the pursuit of excellence!
Teamwork:
Solidarity, with the goal; to learn together, to enhance progress; understanding of trust, mutual respect and love!
Talent Concept:
Germany-based, ability and political integrity, Shangxian energy, for the first performance, their fitness, do their best!
Security concept:
Life is priceless, safe for the day!
Only one life, the need to respect life for everyone, cherish life. Safety first, prevention; safety is the essence of the production and operation needs and necessary requirement, and only in the safety of workers has been effectively guaranteed, in the case of equipment and facilities to guarantee the normal operation of the enterprise can be sustained, healthy and harmonious development!
Service commitment:
Service Mission: rapid, decisive, accurate, thoughtful and thorough
Service objectives: service quality to win customer satisfaction
Service efficiency: call, fast and efficient
Service principles: warranty works we will repair the damage are quality causes damage outside the warranty period, only charge the cost of materials provided, damage caused by human factors from the demand side, the supply-side repair or provide material are carried at cost price of dollars.
Free services: the warranty of our technical staff less than three times a year Recall Investigation user usage.
Service measures:
In order to ensure "fast, integrity, branding, professional" service that truly implement in place, we have taken a series of measures:
1, processing sales work, ready to respond to after-sales customer demand. Ensure vigorous and resolute, not dragging its feet. Ensure professional service-oriented. The first brand!
2, professional staff training, so that each project service reach, not excuses, without conditions, efficient completion of service, sense for users to solve problems.